Terms & Conditions

  1. Description of company and products
    Dead By Dawn is a distributor and reseller of music and merchandise. This webshop offers physical records, CDs, tapes and music merchandise for sale.

    All the goods offered for sale on our webshop come from our warehouse and are immediately available except when indicated differently.

  2. Customer service
    Our customer service is available at info@deadbydawnrecords.com. We will make sure to answer as soon as possible.

  3. Delivery policy and returns
    Please allow 1-2 working days for shipping your order.

    It’s possible to cancel an order if it hasn’t been shipped yet. Please contact the label as soon as possible if that’s the case.

    In cases of wrong shipment or shipment of the wrong products, Dead By Dawn will deliver the customer new copies as soon as possible. In these cases the customer is free to keep the wrong products. There’s no return required unless a different agreement between the two parties.

  4. Delivery time and lost shipments
    Please refer to our shipping page for delivery time estimates.

    The customer is responsible for giving us the correct shipping address. If the parcel is lost in the mail due to an incomplete or incorrect address, Dead By Dawn is not responsible.

  5. Privacy policy
    A customer’s contact and payment information will never be shared with third parties.

Questions about how to get signed? Please check the Demo Submissions page.